Cabubble Privacy Policy (08 August 2017)

This Privacy Policy has been written to give information as to how (the "Site", "System", ""), operated by Cabubble Limited ("Cabubble, "We", "Us", "Our") uses information and data supplied by its members and visitors ("Members", "You", "Your"). This Policy must be read in conjunction with the relevant Terms of Use.

Information We Collect

We collect information provided by members of the public when they register to become Members as well as specific information relating to travel requests including:

  1. Personal information such as Your name, address, email address and telephone numbers
  2. Pick-up dates and times of travel
  3. Pick-up and drop-off locations
  4. Number of passengers to be collected
  5. Number of bags / items of luggage to be collected
  6. Your current location – this is only collected when You use the 'crosshairs' feature to specify a pick-up or drop-off location and Your browser supports geo-location
  7. Information resulting from use of Our Site including but not limited to computer, browser and connection information, IP addresses, statistics on page views

You may view Our Site without registration (or without logging in if You are a Member), in which case We will not collect any personally identifiable information.

Protection of Collected Information

We implement various security measures to protect Your information when You use Our Site. All supplied sensitive information is transferred encrypted using industry-standard SSL/TLS technology. Access to Your account is protected by Your username/password combination, which is for Your exclusive use and must not be shared with anybody else. It is Your responsibility to choose a password which cannot easily be guessed and not to disclose Your password to anybody, including anyone representing or claiming to represent Us. All Our server systems are housed in a secure data centre located in the UK, to which physical access is strictly controlled and monitored.

Any credit/debit card names, numbers or equivalent used to effect any payment while using Our Site are transferred directly from Your browser to a third-party payment handler and are not processed by Our system. Our Privacy Policy therefore does not cover the protection of Your payment details. Any privacy policy provided by the relevant third party applies instead.

Use of Collected Information

We use collected information to enable Members to book Hackney Carriage (Taxi) and Private Hire transport services via Our Site, send email confirmations of such bookings or cancellations thereof, to forward messages from transport providers concerning your bookings via Our Site, to facilitate third party payment card processing and data dispatch system (the "Dispatch System") synchronisation and to provide necessary customer support to Members.

In addition We may use collected information

  1. To provide Members with relevant news and information about Our Site, Our company and Our services (the "Services"). Members may choose not to receive Our updates, however We will reserve the right to send any information that We believe may affect Our Service to Members, including: confirmation of changes to account and password details, notice of service interruptions or suspected unauthorised activity on Your account
  2. To improve Our Services to Our Members

Disclosure of Collected Information

When You use Our Service We must share some of Your details with the Hackney Carriage (Taxi) or Private Hire Operator (the "Provider") You choose to undertake your transfer. We may also share Your details with this Provider's Dispatch System. Such details include name, telephone number, email address, planned pick-up and drop-off locations, travel date and time, number of passengers and number of bags/items of luggage.

We will also share Providers' contact details with Members. Such information may include name, address and telephone numbers.

Outside the provision of Our Services to Members, We will not sell, rent, trade or transfer Your personally identifiable information to other third parties. However, such information may be released:

  1. where required for Us to comply with the law and any legal investigation
  2. if We sell all or part of Cabubble Limited and/or its assets to a third party
  3. if We believe that in doing so We will protect Ours and others' rights, property or safety

We may disclose aggregated non personally-identifiable information to other parties for research, marketing, advertising or other purposes.


We use cookies to allow You to start a session when logging into Our Site, and to enable Your browser to remember Your username between sessions for Your convenience. Your browser must have cookies enabled to use Our Services.

We also use cookies to track referrals from affiliate sites.


This Privacy Policy applies only to information collected through Our Site and not to information collected offline. If We suspend or terminate Your account We reserve the right to destroy without notice any of Your information held or alter it in such a way as it is no longer personally identifiable, and Our Privacy Policy will cease to apply to such information.

By using Our Site, You consent to Our Privacy Policy. If You do not consent, do not use Our Site. From time to time We may update Our Privacy Policy and Your continued use of Our Site constitutes Your acceptance of any updates. The latest Policy will be shown on this page with the date of the last revision, and it is Your responsibility to review such changes from time to time.

Access to Collected Information

If You require a copy of information We hold about You, You must pay Us an administrative fee of GBP 20.00 per enquiry, payable in advance.