HelpPassenger ‣ I can't log in.

Help for passengers using Cabubble.

Logging in

I've forgotten my password.

If you have a username, use the self-service Password Reset Tool for further assistance. If you do not have a username and you log in with your e-mail address, use the Login Reminder Tool.

I've forgotten my username.

Use the self-service Login Reminder Tool for further assistance.

I'm definitely using the right account details but I can't log in.

If your account has not been used for a while, your password may have expired. Please use the self-service Password Reset Tool to choose a new password.

I can't log in using Facebook.

Close Cabubble and open your Facebook App Settings. If there is a Cabubble icon shown, click the cross icon ("remove") next to it. Now restart Cabubble and try the Facebook login once more. You will be asked to confirm you want to use your Facebook account with Cabubble.

Please note if you already have made taxi bookings these will not be affected.

I can't log in using Google.

Close Cabubble and review your Google Settings. If you see a Cabubble entry listed, remove it. Now reopen Cabubble and try the Google login again. You will be asked to confirm you want to use your Google account with Cabubble.

Please note if you have existing taxi bookings in your account these will not be affected.